Terms of Service

Welcome to Yati Dham. By accessing our website, booking any trek, or using our services, you agree to comply with and be bound by the following Terms of Service.

These terms ensure a safe, transparent, and professional experience for all our travelers.

1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please do not use our website or services.

2. Booking & Payments

To confirm a booking, accurate personal details and payment are required.

• 30% non-refundable deposit required to secure booking
• Full payment must be completed 45 days before departure
• Bookings within 45 days require full payment
• Payments are processed via secure third-party gateways

3. Cancellation & Refund Policy

• 45+ days before departure: Deposit loss
• 30–45 days: 50% charge
• 15–29 days: 75% charge
• Less than 15 days / No-show: 100% charge

Cancellation requests must be submitted via email:

4. Booking Modifications

• 45+ days before trip: ₹2,000 per person fee
• Within 45 days: Treated as cancellation + rebooking

5. Our Rights & Responsibilities

We may modify itineraries due to weather, safety concerns, or unforeseen conditions.

• Alternative arrangements will be provided where possible
• Customers can accept, change, or cancel with refund (if major change)

6. Health & Fitness

Himalayan travel requires physical fitness. You must disclose:

• Medical conditions
• Physical limitations
• Past injuries

We reserve the right to deny participation if safety is at risk.

7. Travel Insurance

Travel insurance is highly recommended and should cover:

• Trekking & adventure activities
• Medical emergencies
• Evacuation & cancellations

8. Liability Disclaimer

Adventure travel involves risks. We are not liable for:

• Natural disasters (landslides, weather)
• Government restrictions
• Third-party failures
• Personal negligence

9. Intellectual Property

All website content (images, text, branding) belongs to Yati Dham and cannot be copied without permission.

10. Governing Law

These terms are governed by the laws of India. Jurisdiction lies in Uttarakhand courts.